SMS Messaging Policy

This SMS Messaging Policy explains how Bold Muse Agency, LLC uses text messaging. It is designed to comply with Twilio and CTIA messaging guidelines and applicable law.

1. Message Types

• Customer Care — responses to inquiries, follow-ups, and support.
• Transactional — appointment confirmations, reminders, reschedules, and service notifications.
• Marketing — promotional messages, offers, and updates, sent only with your prior express consent.

2. Consent

By providing your mobile number through our website forms, chat widget, booking flow, or by texting us directly, you consent to receive SMS from Bold Muse Agency at that number. Consent is not a condition of purchase.

3. Opt-In Methods

• Submitting a web form with a checkbox or SMS consent language.
• Booking an appointment and providing your mobile number.
• Texting a keyword to our number.
• Verbally opting in during a call and confirming by reply.

4. Message Frequency

Message frequency varies based on your interactions with us and the type of messages you have opted into.

5. Fees

Message and data rates may apply. Check with your mobile carrier for details.

6. Opt-Out

You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages, except where required to complete a transaction already in progress.

7. Help

Reply HELP for assistance, or contact us at info@boldmuseagency.com.

8. Supported Carriers

Messages are supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

9. Privacy

Mobile information is not shared or sold to third parties for marketing purposes. Data collected through SMS is handled per our Privacy Policy.

10. Contact

Bold Muse Agency, LLC
Email: info@boldmuseagency.com